Privacy policy.

Effective Date: 01 November 2024

At Joanne Shu Nutrition ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the "Site").

Information We Collect

We may collect personal information from you in various ways, including when you:

  • Register on the Site

  • Fill out a form

  • Interact with us via email, phone, or social media

  • Use our services

The types of personal information we may collect include, but are not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information

  • Health and dietary information (if applicable)

How We Use Your Information

We may use the information we collect from you for various purposes, including:

  • To provide and maintain our services

  • To process your transactions and manage your account

  • To communicate with you about your account or transactions

  • To send you newsletters, marketing materials, and other information

  • To respond to your inquiries and provide customer support

  • To analyse usage of the Site and improve our services

  • To comply with legal obligations and enforce our terms and conditions

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and delivering our services, subject to their confidentiality obligations.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Security of Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information

  • The right to object to or restrict processing of your personal information

  • The right to withdraw consent at any time (if we are relying on your consent to process your information)

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our Site may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: joanne@joanneshunutrition.com